What are PCA services?
PCA Services or Personal Care Assistant services are a type of non-medical Home Care Service that helps people with activities that may be difficult due to their special health care needs. PCAs help people with dressing, bathing, grooming, and with getting you to and from the doctor's office or church.
How much do services costs?
PCA services are free for most people on Medical Assistance.
Do you accept private pay?
We accept private pay for Homemaking Services but we do not accept private pay for PCA Services. You will need to apply for Medical Assistance.
Do I qualify for PCA services?
In order to qualify to receive PCA services you need to be eligible for Medical Assistance or MinnesotaCare (pregnant women and children under age 21) and have a need for services. Meaning you need help with your daily activities such as bathing, grooming, dressing, or participating in the community because of special health care needs including behaviors.
Do you work with children?
Yes we work with people of all ages.
Can I qualify for medical assistance?
The best way to tell if you qualify for medical assistance is to contact your county human services department. There are income and asset guidelines, but even if you have too much income you may still qualify after paying a copayment.
How many hours of service will I get?
It is difficult to tell how many PCA hours any one personal will receive. It all depends on your needs as determined at the PCA assessment.
How do I get a PCA assessment?
Contact our agency so we may determine your program eligibility and gather information. We will then give you the contact information for the county you live in to request for a PCA assessment to be completed.
How long does the county have to do a PCA assessment?
After you call your county PCA intake line they have 30 days to conduct the assessment but quite often an assessment is done before 30 days.
What will happen at the PCA assessment?
At the PCA assessment a nurse will ask you a number of questions to determine your needs. We developed "Your PCA Assessment" to outline and help with the process.
My PCA hours were cut, what can I do?
If your PCA hours were reduced or eliminated or if you feel that you did not get a fair assessment you have the right to a PCA Appeal.
My PCA hours were cut, what will happen now?
If your PCA hours are reduced state law requires them to be continued at the level prior to the reduction for 30 days of the new service authorization.
Can my PCA come with me to doctor’s appointments?
Your PCA can come with you to doctor appointments and can even help you make them if necessary.
Do I have to use my PCA hours every day?
No, you will be assessed for a daily amount of PCA hours, but you can use them flexibly as necessary. For example, you may choose to get help just two or three days per week; or if you are a parent you may choose to use a greater of number of hours during the summer but less during the school year. If the client is a restricted recipient their flexible use of their hours may not be allowed and will need to be used daily and each month they will get a new set of hours.